The answers to our most frequently asked questions. If you have anymore, just email us below.
Click a question below to jump to the answer.
- What services do you offer?
- What does it cost to work with you?
- What exactly will I receive?
- How long will the project take?
- What does the process involve?
- Can we still work together if we live in different countries?
- Do you do all of the work?
- How do I choose the right designer?
- Have you done any work in ‘our’ industry?
- How do you accept payment?
- When can we get started?
What services do you offer?
Just Creative creates memorable & unique brand identities for clients across the world, elevating them over their competitors through strategy, messaging and creative designs.
This often starts with defining a brand strategy & creating a ‘brand identity‘. View our full list of services here.
What does it cost to work with JUST Creative?
We have no set price list, but rather, we listen carefully to what potential clients require and put together a unique proposal based on their needs. The best way to get a quote or more information is to send us an email outlining your requirements. We can then line up a time to talk in more detail.
It’s also important to remember that you are not simply hiring us to ‘design a graphic’, but rather, to listen to your needs and to build a relationship to help your business grow.
What exactly will I receive?
This depends on your needs, however in terms of deliverables this could include logo files, stationery, styleguides, website files, social media avatars and so on. You will also receive consultation, support all throughout the project, and after too.
How long will the project take?
This depends on the exact needs of a project but a “usual” branding project takes about 2-8 weeks. This can be done quicker if necessary, but we generally recommend at least two weeks for most projects, to ensure that the appropriate research and creative output is the best it can be.
What does the process involve?
The design process is never linear, but in short our process goes similar to this:
Discovery Call > Proposal > Deposit > Research & Strategy > Conceptualising > Rendering > Presentation > Revisions > Deposit > Delivery > Support.
You can read about our design process in full here.
Can we still work together if we live in different countries?
Yes, business is simply conducted via email, phone and video chat as needed. If you are in the area, then it would be great to meet.
Do you do all of the work?
Yes, Jacob Cass of JUST Creative, does all of the work which means you will work directly with me. JUST Creative does not have any employees or sub contractors, unless specified.
How do I choose the right designer?
See how to choose the right designer.
Have you done any work in our industry?
Most probably, however the specific industry does not matter as we adapt our skills, research and process around the client’s needs and industry until the problem has been solved.
How do you accept payment?
For most projects, we request a 25-75% down payment to schedule in work. We require 100% upfront for brand strategy projects. We accept payments via bank transfer or PayPal. The exact details and terms will be provided in my proposal. The final deposit will be paid on completion of the project, prior to releasing the final artwork.
When can we get started?
We only take on a few projects at a time to ensure that each client gets their deserved attention. Please send me us email to check on availability, as this changes all the time.