A quick post showing an example of how simple it is to engage with potential customers via Twitter in the hope of new business leads. I recently tweeted:
“So what hotel shall I stay at in Vegas?”.
Within a few minutes I had about 15 recommendations come in from various users. One from Rob Blasco said:
“I’d recommend The Hotel at Mandalay Bay (Suites), Venetian / Palazzo (Classic), or @Cosmopolitan_LV (Hip / Trendy).
Within 2 minutes, I had received a new tweet from The Cosmopolitan Hotel (@Cosmopolitan_LV) that said:
“Thanks Rob! CC: @justcreative Jacob, Check out our videos of rooms, art, and more: http://www.youtube.com/user/TheCosmopolitanLV “
This tweet got my attention as they went the extra mile by finding out my name, thanking the sender of the recommendation and providing further information on their establishment. I checked out their newly opened hotel, read some reviews & was hooked.
Guess where I’m staying in Vegas this Spring.
Commendation goes to the @WynnLasVegas for coming in with a tweet 12 hours after my initial tweet:
“Stay with us! DM your contact information and a specialist will be in touch with rates if you’d like. ^JB”
11 hours too late, but better than nothing.